Description
ServiceNow has remediated a SQL injection vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended. 





ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Published: 2026-09-24
Score: 9.3 Critical
EPSS: < 1% Very Low
KEV: No
Impact: Data Compromise via SQL Injection
Action: Apply Patch
AI Analysis

Impact

ServiceNow has identified an unauthenticated SQL injection flaw in its AI Platform. An attacker who can send crafted requests to the platform could execute arbitrary SQL code against the underlying database, allowing the attacker to read sensitive data or modify application data beyond the intended permissions. The weakness stems from insufficient input validation, aligning with CWE-89, and would directly compromise the confidentiality and integrity of instance data.

Affected Systems

Affected products include the ServiceNow AI Platform. No specific version numbers are disclosed in the advisory; therefore, all deployments of the AI Platform should be evaluated for the presence of the flaw until vendor guidance is applied.

Risk and Exploitability

The vulnerability carries a CVSS score of 9.3, highlighting its severe impact. EPSS information is not available, and the flaw is not listed in CISA’s KEV catalog, but its high severity suggests that exploitation could be highly damaging if leveraged. The likely attack vector involves unauthenticated requests to the AI Platform’s web or API endpoints, and no malicious exploitation has been reported yet, though the potential for abuse remains. Organizations should treat this as a critical issue pending patch deployment.

Generated by OpenCVE AI on September 25, 2026 at 03:55 UTC.

Remediation

No vendor fix or workaround currently provided.

OpenCVE Recommended Actions

  • Deploy the Security Update for hosted ServiceNow instances immediately
  • Upgrade self-hosted ServiceNow AI Platform to the patched release
  • Restrict unauthenticated access to the AI Platform endpoints through authentication enforcement or network segmentation until the update is applied

Generated by OpenCVE AI on September 25, 2026 at 03:55 UTC.

Tracking

Sign in to view the affected projects.

Advisories

No advisories yet.

History

Fri, 25 Sep 2026 06:30:00 +0000

Type Values Removed Values Added
First Time appeared Servicenow
Servicenow servicenow Ai Platform
Vendors & Products Servicenow
Servicenow servicenow Ai Platform

Thu, 24 Sep 2026 20:30:00 +0000

Type Values Removed Values Added
Weaknesses CWE-89
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Thu, 24 Sep 2026 19:00:00 +0000

Type Values Removed Values Added
Description ServiceNow has remediated a SQL injection vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.  ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Title Unauthenticated SQL Injection in ServiceNow AI Platform
References
Metrics cvssV4_0

{'score': 9.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N'}


Subscriptions

Servicenow Servicenow Ai Platform
cve-icon MITRE

Status: PUBLISHED

Assigner: SN

Published:

Updated: 2026-09-25T12:30:40.103Z

Reserved: 2026-06-23T16:22:41.869Z

Link: CVE-2026-13016

cve-icon Vulnrichment

Updated: 2026-09-24T19:13:59.162Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-09-24T19:17:11.820

Modified: 2026-09-24T21:00:46.893

Link: CVE-2026-13016

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-09-25T06:15:16Z

Weaknesses
  • CWE-89

    Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')