Description
Cross-site scripting in the embedded co-browsing feature in Unblu inc. Unblu Spark 7.0 through 7.57.7 and 8.0 through 8.39.2, on on-premises and cloud deployments, allows an unauthenticated remote attacker in the visitor role to execute arbitrary JavaScript in the browser of an agent taking part in the attacker's co-browsing session, via content of the co-browsed page that the agent's browser renders as HTML.



The JavaScript runs in the context and under the identity of the agent's session in the Agent Desk or the Single Conversation Desk.



Exploitation requires an agent to join an embedded co-browsing session with the attacker. Mobile co-apping isn't affected.
Published: 2026-10-20
Score: 8.6 High
EPSS: n/a
KEV: No
Impact: Arbitrary JavaScript execution in an agent's browser via untrusted co‑browsing content
Action: Apply Update
AI Analysis

Impact

Unblu Spark 7.0 through 7.57.7 and 8.0 through 8.39.2 contain a cross‑site scripting flaw in the embedded co‑browsing feature that allows an unauthenticated attacker in the visitor role to inject and run arbitrary JavaScript in the browser of any agent who joins the co‑browsing session. The injected code runs with the cookie‑based credentials of the agent and therefore can read session data, steal credentials, or manipulate the agent’s workflow, effectively enabling remote code execution within the agent’s environment.

Affected Systems

Unblu inc.'s Unblu Spark is affected. All on‑premises deployments using product versions 7.0 to 7.57.7 or 8.0 to 8.39.2 are vulnerable. Cloud customers are already protected because the vendor has deployed the fix in Unblu Cloud.

Risk and Exploitability

The flaw carries a CVSS score of 8.6, indicating high severity. The exploit requires the attacker to be able to send a malicious co‑browsed page to an agent, but it does not require any special configuration or user interaction beyond the typical co‑browsing workflow. No EPSS score is available, and the vulnerability is not listed in the CISA KEV catalog. The attack vector is inferred as an attacker-controlled visitor initiating a co‑browsing session that includes malicious HTML, making exploitation possible in environments where visitor access is freely granted and agents routinely participate in co‑browsing without additional safeguards.

Generated by OpenCVE AI on October 20, 2026 at 15:17 UTC.

Remediation

Vendor Solution

Upgrade to Unblu Spark 8.39.3 or later, or 7.57.9 or later. The fix is also available in 8.35.2-hotfix.0, 8.37.2-hotfix.2, 8.38.2-hotfix.0 and later hotfixes of these release lines. Unblu Cloud customers needn't take any action. The fix is already deployed in Unblu Cloud. For a workaround for on-premises deployments that can't be upgraded immediately, see the security bulletin.


OpenCVE Recommended Actions

  • Upgrade to Unblu Spark 8.39.3 or later, or 7.57.9 or later; alternatively apply one of the supplied hotfixes for the 8.x and 7.x release lines.
  • For on‑premises installations that cannot be upgraded immediately, apply the workaround described in the security bulletin referenced by the vendor.
  • Restrict co‑browsing functionality to authenticated users only, or disable it entirely if not required, to eliminate the attack surface.

Generated by OpenCVE AI on October 20, 2026 at 15:17 UTC.

Tracking

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Advisories

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History

Tue, 20 Oct 2026 16:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Tue, 20 Oct 2026 12:45:00 +0000

Type Values Removed Values Added
Description Cross-site scripting in the embedded co-browsing feature in Unblu inc. Unblu Spark 7.0 through 7.57.7 and 8.0 through 8.39.2, on on-premises and cloud deployments, allows an unauthenticated remote attacker in the visitor role to execute arbitrary JavaScript in the browser of an agent taking part in the attacker's co-browsing session, via content of the co-browsed page that the agent's browser renders as HTML. The JavaScript runs in the context and under the identity of the agent's session in the Agent Desk or the Single Conversation Desk. Exploitation requires an agent to join an embedded co-browsing session with the attacker. Mobile co-apping isn't affected.
Title Unblu Spark Cross-Site Scripting in Embedded Co-Browsing
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 8.6, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: NCSC.ch

Published:

Updated: 2026-10-20T15:28:15.051Z

Reserved: 2026-07-07T10:56:24.163Z

Link: CVE-2026-14933

cve-icon Vulnrichment

Updated: 2026-10-20T15:28:10.344Z

cve-icon NVD

Status : Received

Published: 2026-10-20T12:17:30.057

Modified: 2026-10-20T16:17:13.877

Link: CVE-2026-14933

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-10-20T15:30:06Z

Weaknesses
  • CWE-79

    Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')