Description
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
Analysis
No analysis available yet.
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| themeatelier | ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form | unaffected |
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Remediation
No remediation available yet.
Tracking
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Advisories
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References
History
Fri, 10 Jul 2026 05:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms. | |
| Title | Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure | |
| Weaknesses | CWE-862 | |
| References |
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| Metrics |
cvssV3_1
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Subscriptions
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MITRE
Status: PUBLISHED
Assigner: Wordfence
Published:
Updated: 2026-07-10T04:31:24.297Z
Reserved: 2026-07-09T15:51:39.452Z
Link: CVE-2026-15291
Vulnrichment
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NVD
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Redhat
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OpenCVE Enrichment
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Weaknesses
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CWE-862
Missing Authorization