Description
Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. 

These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
Published: 2026-01-21
Score: 4.8 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

No analysis available yet.

Remediation

No remediation available yet.

Tracking

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Advisories

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History

Fri, 23 Jan 2026 16:45:00 +0000

Type Values Removed Values Added
First Time appeared Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise
Vendors & Products Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise

Wed, 21 Jan 2026 17:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Wed, 21 Jan 2026 16:45:00 +0000

Type Values Removed Values Added
Description Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.&nbsp; These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
Title Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 4.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N'}


Subscriptions

Cisco Packaged Contact Center Enterprise Unified Contact Center Enterprise
cve-icon MITRE

Status: PUBLISHED

Assigner: cisco

Published:

Updated: 2026-01-21T16:46:11.154Z

Reserved: 2025-10-08T11:59:15.374Z

Link: CVE-2026-20109

cve-icon Vulnrichment

Updated: 2026-01-21T16:45:42.982Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-01-21T17:16:08.723

Modified: 2026-01-26T15:04:59.737

Link: CVE-2026-20109

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-01-22T10:15:19Z

Weaknesses