CVE-2026-31381

Gainsight Assist plugin information disclosure

Published Mar 20, 2026 CVSS 3.1 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
An attacker can extract user email addresses (PII) exposed in base64 encoding via the state parameter in the OAuth callback URL.

Analysis

AI-generated

Technical impact

The vulnerability allows an attacker to extract user email addresses that are exposed in base64 encoding via the state parameter present in the OAuth callback URL. This leads to exposure of personally identifiable information and is categorized as CWE‑598, representing improper handling of input that reveals confidential data, and includes an NVD-CWE-noinfo entry indicating no further classification.

Affected Systems

Affected systems are instances of the Gainsight Assist plugin from Gainsight. No specific version ranges are provided in the data, so all installations that include this plugin may be affected unless an update has already been applied.

Risk and Exploitability

The CVSS score is 5.3, indicating moderate severity. The EPSS score is < 1%, and the vulnerability is not listed in the CISA KEV catalog, suggesting a lower likelihood of widespread exploitation. The likely attack vector involves an attacker manipulating the OAuth callback URL to include a crafted state parameter; the victim must use the OAuth flow for the exposure to occur. No evidence of an existing exploit is reported in the provided references.

Remediation

No solution or workaround provided in the CVE record.

OpenCVE Recommended Actions

  • Apply the latest Gainsight Assist patch once it becomes available to eliminate the information disclosure flaw.
  • Configure the plugin to validate the state parameter and ensure it does not carry PII, or encode sensitive data securely to prevent base64 exposure.
  • Monitor OAuth callback logs and user account activity for anomalous state parameter values that could indicate exploitation attempts.

Generated by OpenCVE AI on April 17, 2026 at 11:29 UTC.

Tracking

Sign in to view the affected projects.

Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Gainsight assist
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:gainsight:assist:-:*:*:*:*:*:*:*
Vendors & Products Gainsight assist
Type Values Removed Values Added
First Time appeared Gainsight
Gainsight gainsight Assist
Vendors & Products Gainsight
Gainsight gainsight Assist
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description An attacker can extract user email addresses (PII) exposed in base64 encoding via the state parameter in the OAuth callback URL.
Title Gainsight Assist plugin information disclosure
Weaknesses CWE-598
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
rapid7
Published
Updated
Mar 23, 2026, 10:21 AM
Reserved
Mar 9, 2026, 9:05 AM
Status
Analyzed
Published
Mar 20, 2026, 2:16 PM
Modified
Jun 17, 2026, 10:33 AM