Description
RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 and above, prior to 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability. An attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. There are no effective workarounds. Avoid following untrusted RT URLs. This issue has been fixed in version 6.0.3.
Published: 2026-07-20
Score: 6.1 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

Impact

RT is an open source ticket tracking system that sanitizes user input incorrectly for URL parameters. The flaw is a classic reflected XSS (CWE-79) that, when an authenticated user visits a specially crafted URL, causes the browser to execute attacker-controlled JavaScript. This can lead to session hijacking, credential theft, or the execution of malicious code as the victim, compromising both confidentiality and integrity of the user session. Versions 6.0.0 through 6.0.2 contain this flaw, and no effective workarounds are available; users should avoid clicking untrusted URLs.

Affected Systems

The vulnerability affects RT 6.0.0 through 6.0.2, released by bestpractical. The affected product is the RT issue and ticket tracking application; any deployment of these versions is susceptible.

Risk and Exploitability

The CVSS score of 6.1 indicates moderate threat. The EPSS score of 0.00155 and the issue not listed in CISA’s KEV catalog suggest very low exploitation probability and no widely publicized exploitation yet. The likely attack vector is a malicious URL sent to an authenticated user, who then unknowingly triggers the XSS by visiting the link. Because the flaw is reflected and requires user interaction, the risk remains moderate but could be leveraged by targeted attacks against privileged users.

Generated by OpenCVE AI on July 30, 2026 at 18:50 UTC.

Remediation

No vendor fix or workaround currently provided.

OpenCVE Recommended Actions

  • Apply the official RT 6.0.3 patch, which removes the reflected XSS flaw
  • Educate users to avoid clicking untrusted RT URLs
  • Monitor system logs for unusual URL access patterns that may indicate exploitation attempts

Generated by OpenCVE AI on July 30, 2026 at 18:50 UTC.

Tracking

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Advisories

No advisories yet.

History

Mon, 20 Jul 2026 22:45:00 +0000

Type Values Removed Values Added
First Time appeared Bestpractical
Bestpractical rt
Vendors & Products Bestpractical
Bestpractical rt

Mon, 20 Jul 2026 19:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 20 Jul 2026 18:00:00 +0000

Type Values Removed Values Added
Description RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 and above, prior to 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability. An attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. There are no effective workarounds. Avoid following untrusted RT URLs. This issue has been fixed in version 6.0.3.
Title RT: Reflected Cross-Site Scripting via URL parameters
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}


Subscriptions

Bestpractical Rt
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-07-20T19:06:52.288Z

Reserved: 2026-05-05T15:42:40.518Z

Link: CVE-2026-44227

cve-icon Vulnrichment

Updated: 2026-07-20T18:51:46.053Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-30T19:00:09Z

Weaknesses
  • CWE-79

    Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')