Description
RT is an open source, enterprise-grade issue and ticket tracking system. Versions 5.0.4 up to (but not including) 5.0.10, and 6.0.0 up to (but not including) 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability where an attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. This issue has been fixed in versions 5.0.10 and 6.0.3.
Published: 2026-07-20
Score: 6.1 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

Impact

RT includes a reflected Cross‑Site Scripting flaw that permits an attacker to prompt an authenticated RT user to visit a crafted URL, causing arbitrary JavaScript to run in the victim’s browser session. The flaw is present in versions 5.0.4 through 5.0.9 and 6.0.0 through 6.0.2 and was fixed in 5.0.10 and 6.0.3. Because the flaw is client‑side only, it does not compromise the RT server.

Affected Systems

The affected system is the Best Practical RT issue tracker. Vulnerable versions include RT 5.0.4 through 5.0.9 and RT 6.0.0 through 6.0.2. The vulnerability was fixed in RT 5.0.10 and RT 6.0.3.

Risk and Exploitability

The CVSS score of 6.1 indicates a moderate severity. The EPSS score is <1%, suggesting a very low probability of exploitation, and the vulnerability is not listed in the CISA KEV catalog. The attack requires an authenticated RT user to click a crafted URL; the flaw is reflected XSS and thus affects the victim’s browser session, potentially enabling session hijacking or execution of privileged actions in the user’s context. Because the vulnerability does not compromise the server itself, overall confidentiality, integrity, or availability risks for the RT instance remain low.

Generated by OpenCVE AI on August 1, 2026 at 07:08 UTC.

Remediation

No vendor fix or workaround currently provided.

OpenCVE Recommended Actions

  • Upgrade the RT installation to RT 5.0.10 or newer, or RT 6.0.3 or newer, to apply the patch for the reflected XSS flaw.
  • Conduct a test upgrade in a staging environment, ensuring that the search results chart properly renders user input without executing embedded scripts.
  • Deploy the upgraded RT to production after successful staging validation.
  • Implement a strict Content Security Policy that disallows inline scripts on the search results chart page to provide an additional layer of mitigation.

Generated by OpenCVE AI on August 1, 2026 at 07:08 UTC.

Tracking

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Advisories
Source ID Title
Debian DSA Debian DSA DSA-6324-1 request-tracker5 security update
Ubuntu USN Ubuntu USN USN-8506-1 Request Tracker vulnerabilities
History

Mon, 20 Jul 2026 23:30:00 +0000

Type Values Removed Values Added
First Time appeared Bestpractical
Bestpractical rt
Vendors & Products Bestpractical
Bestpractical rt

Mon, 20 Jul 2026 22:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 20 Jul 2026 20:00:00 +0000

Type Values Removed Values Added
Description RT is an open source, enterprise-grade issue and ticket tracking system. Versions 5.0.4 up to (but not including) 5.0.10, and 6.0.0 up to (but not including) 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability where an attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. This issue has been fixed in versions 5.0.10 and 6.0.3.
Title RT: Reflected Cross-Site Scripting in search results chart
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}


Subscriptions

Bestpractical Rt
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-07-20T21:43:46.877Z

Reserved: 2026-05-05T15:42:40.518Z

Link: CVE-2026-44230

cve-icon Vulnrichment

Updated: 2026-07-20T21:43:43.342Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-08-01T07:15:03Z

Weaknesses
  • CWE-79

    Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')