Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (`Helper::$restricted_extensions`) is incomplete: it does not cover the `.pht` extension. The authenticated upload endpoint `POST /uploads/upload` (`SecureController@upload`) stores files with their original extension into the web-accessible directory `storage/app/public/uploads/` (served at `/storage/uploads/`). On the standard Apache + `libapache2-mod-php` deployment, the default handler `<FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$">` executes `.pht`, so **any authenticated agent can upload a `.pht` web shell and run arbitrary commands as the web-server user** (`www-data`). This is a direct bypass of the fix for CVE-2025-48471, which added `phtml`/`phar` but not `pht` (nor `phtm`, `phps`). Version 1.8.224 contains an updated fix.
Published: 2026-07-20
Score: 8.8 High
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

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Tracking

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History

Mon, 20 Jul 2026 22:45:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Mon, 20 Jul 2026 20:00:00 +0000

Type Values Removed Values Added
Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (`Helper::$restricted_extensions`) is incomplete: it does not cover the `.pht` extension. The authenticated upload endpoint `POST /uploads/upload` (`SecureController@upload`) stores files with their original extension into the web-accessible directory `storage/app/public/uploads/` (served at `/storage/uploads/`). On the standard Apache + `libapache2-mod-php` deployment, the default handler `<FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$">` executes `.pht`, so **any authenticated agent can upload a `.pht` web shell and run arbitrary commands as the web-server user** (`www-data`). This is a direct bypass of the fix for CVE-2025-48471, which added `phtml`/`phar` but not `pht` (nor `phtm`, `phps`). Version 1.8.224 contains an updated fix.
Title FreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-48471
Weaknesses CWE-434
References
Metrics cvssV3_1

{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}


Subscriptions

Freescout Helpdesk Freescout
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-07-20T19:52:33.060Z

Reserved: 2026-06-09T19:39:52.403Z

Link: CVE-2026-53593

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-20T22:30:18Z

Weaknesses
  • CWE-434

    Unrestricted Upload of File with Dangerous Type