Filtered by vendor Otrs Subscriptions
Total 152 CVE
CVE Vendors Products Updated CVSS v3.1
CVE-2018-14593 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-08-05 N/A
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVE-2018-11563 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-05 4.6 Medium
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
CVE-2018-10198 1 Otrs 1 Otrs 2024-08-05 N/A
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
CVE-2018-7567 1 Otrs 1 Otrs 2024-08-05 N/A
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
CVE-2019-18179 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2024-08-05 4.3 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVE-2019-16375 1 Otrs 1 Otrs 2024-08-05 5.4 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
CVE-2019-13457 1 Otrs 1 Otrs 2024-08-04 4.3 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
CVE-2019-13458 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-04 6.5 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVE-2019-12746 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-04 6.5 Medium
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVE-2019-12497 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-04 5.3 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
CVE-2019-12248 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-04 4.3 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
CVE-2019-10066 1 Otrs 1 Otrs 2024-08-04 N/A
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
CVE-2019-10065 1 Otrs 1 Otrs 2024-08-04 4.3 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
CVE-2019-10067 1 Otrs 1 Otrs 2024-08-04 5.4 Medium
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2019-9892 2 Debian, Otrs 2 Debian Linux, Otrs 2024-08-04 6.5 Medium
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVE-2019-9752 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2024-08-04 5.4 Medium
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVE-2019-9753 1 Otrs 1 Otrs 2024-08-04 N/A
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
CVE-2022-4427 1 Otrs 1 Otrs 2024-08-03 6.5 Medium
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2023-38058 1 Otrs 1 Otrs 2024-08-02 4.1 Medium
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
CVE-2023-38060 1 Otrs 1 Otrs 2024-08-02 6.3 Medium
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.